Privacy Policy

Privacy Policy for Ironcore Fitness

Effective Date: 2026-10-22

Ironcore Fitness (“we”, “us”, “our”) operates a strength-focused gym in Bengaluru offering personal training, group HIIT classes and nutrition coaching. This Privacy Policy explains what information we collect, how we use it, when we share it, and the rights you have regarding your information. If you have questions, please contact us at qa-builder@neweb.ai.

Information We Collect

Personal Information: name, email address, phone number, postal address, date of birth, emergency contact, and identification documents where required for membership or legal compliance.
Health and Fitness Data: health conditions, medical history, fitness goals, training records, and nutrition information provided by you as part of training or coaching services.
Payment Information: billing details, payment card data processed by our payment processor; we do not store full card numbers on our servers.
Usage Data: website interactions, class bookings, attendance, and device/IP information collected through server logs and analytics tools.
Cookies and Tracking: see the Cookies section below.

How We Use Your Information

Provide and manage memberships, classes, personal training and nutrition coaching.
Process payments, refunds and handle billing inquiries.
Communicate about bookings, schedule changes, promotions, safety notices and customer service.
Personalize services, tailor training and nutrition plans, and maintain health and safety compliance.
Improve our website, services, and marketing through aggregated analytics.

Cookies and Tracking

We use cookies and similar technologies to operate the website, remember preferences, and analyze site usage. Cookies may be session-based or persistent. You can control cookies through your browser settings; disabling certain cookies may affect website functionality.

Data Sharing and Disclosure

Service Providers: third-party providers who perform services for us (payment processors, booking platforms, analytics) may receive necessary information to perform their functions under contract.
Legal Requirements: we may disclose information to comply with laws, respond to lawful requests, or protect rights and safety.
Business Transfers: in the event of a merger, sale, or reorganization, personal data may be transferred as an asset.
With Your Consent: we may share information with third parties if you explicitly consent.

Your Rights

Access: request a copy of personal data we hold about you.
Correction: request correction of inaccurate or incomplete data.
Deletion: request deletion of your personal data, subject to legal retention requirements and contractual obligations.
Objection / Restriction: object to or request restriction of processing in certain circumstances.
Data Portability: request transfer of your data in a structured, commonly used format where applicable.

To exercise any rights, contact us at qa-builder@neweb.ai. We may verify your identity before responding. We will respond within applicable legal timeframes.

Data Security and Retention

We implement reasonable technical and organizational measures to protect personal data. We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

Children

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe we have collected such data, contact qa-builder@neweb.ai to request deletion.